Contact Woozul

We're a small team and we read every message. Pick the address that fits your question so it reaches the right person.

Before You Email Us

Most questions we get already have an answer on the site, and you will get it faster than we can type it. These are the four we are asked most often:

• “How do you pick the numbers?” Every step is written out, with the actual arithmetic, on our Method page. Nothing is hidden and nothing is proprietary.
• “Where did last night's numbers come from?” The Results page shows every drawing we hold, and each game page shows how far back our history goes.
• “Does any of this improve my odds?” No. We say so plainly, and we explain why in Is the Lottery Fair? and Do Hot Numbers Exist?
• “What exactly am I paying for?” The FAQ covers subscriptions, billing, cancellation, and what a membership does and does not include.

How Quickly We Reply

We aim to answer every email within two business days. Account and billing questions usually come back the same day. If you have written to us and heard nothing after three business days, assume the message went astray rather than that it was ignored — send it again, or try hello@woozul.com, which is the address we watch most closely.

We do not have a phone line. We are a small team, and a published number we could not answer reliably would be worse than none at all.

What We Can and Cannot Help With

We would rather tell you this up front than have you wait on a reply that was never going to be useful.

We can help with anything about your Woozul account, billing and cancellation, a figure on the site you think is wrong, how a number on a page was calculated, a broken link or a page that will not load, and press or partnership questions.

We cannot help with the following, and no amount of asking will change these:

• Telling you which numbers are going to be drawn. Nobody can do this, us included.
• Checking, verifying, or claiming a lottery ticket. Only the official state lottery can do that.
• Changing or disputing an official drawing result. We publish what the lotteries publish; we do not conduct the drawings.
• An account, charge, or subscription on a different website. If the charge does not say Woozul, it is not ours.

If You Think a Result Is Wrong

Please tell us — genuinely. Our results are read automatically from published lottery data, and automation sometimes gets it wrong. Email hello@woozul.com with the game, the drawing date, and what you believe the correct numbers are, and we will check it against the source and correct it if we are wrong.

One thing to understand, though: the official state lottery is always the authority, not us. Never treat a number on this site as confirmation that a ticket has won or lost. Always check your ticket with the lottery or an authorized retailer.

Vacation Certificate Giveaway

For entry, eligibility, and winner questions about our weekly vacation certificate giveaway — including the taxes and resort fees a winner is responsible for — read the Official Rules first, then email hello@woozul.com with "Giveaway" in the subject line.

Company Information

Woozul LLC
A Florida limited liability company
5840 Red Bug Lake Road, Suite 655
Winter Springs, Florida 32708
United States

Postal mail reaches us, but email is considerably faster. If you are writing about the giveaway, the same address appears in the Official Rules as the sponsor’s address of record.

Play Responsibly

Woozul is for entertainment only and does not sell lottery tickets or accept wagers. If you or someone you know has a gambling problem, call or text 1-800-GAMBLER for free, confidential help, 24/7.